We offer a lifetime warranty on all our jewelry against manufacturing defects and workmanship. The warranty becomes void if the product has been subjected to misuse or has been altered by anyone other than an authorized GothRider representative.
Jewelry tarnishing is not subject to the lifetime warranty since most of them oxidize with time.
Our dedicated Quality Assurance Team inspects every item before shipment to ensure that you receive a high quality piece. In the rare event that your item has a defect, please contact a customer service representative at firstname.lastname@example.org, and we'd be happy to assist you in getting your item repaired. Please include your order number and contact information in your communications with us.
GothRider reserves the right to void the warranty on any item that shows signs of modification, abuse or damage beyond "normal wear", as deemed by our jewelry professionals.
GothRider will not be responsible for lost or stolen items.