Questions? We've got answers.

We ship within Canada only. Orders ship within 3–5 business days.

Orders ship within 3–5 business days. You get a tracking number by email as soon as your package leaves; delivery time then depends on your province.

Track it anytime on our order tracking page.

No, you can check out as a guest. However, creating an account lets you track orders and earn rewards.

Coffee is perishable, so it can't be refunded. Other items (mugs, merch) can be returned within 30 days if unused and in their original packaging; refunds carry a 15% restocking fee. If anything arrives damaged, defective or wrong, email [email protected] and we'll make it right. Full refund policy

Yes! Subscribe and save 15% on every order with auto-ship. Skip, pause, or cancel anytime.

Yes. From your account, in two clicks. No emails, no phone calls, no guilt trips.

Three days before each shipment. We send you a reminder so you can skip or swap.

Yes. Every subscription order ships free within Canada with orders containing 2 bags of 2lbs and more.

Roasted within 48 hours of shipping. Never more than a week old when it hits your door.

Whole Bean gives you maximum freshness. Ground is pre-ground for drip and pour-over. Choose based on your brew method.

Keep it in a cool, dry place away from direct sunlight. Our bags have a one-way valve to maintain freshness.

Yes! Our coffees work great as espresso. For best results, use a fine grind and brew at 200°F.

We Italian slow-roast in small batches for maximum flavor. No shortcuts, no fillers — just bold, legendary coffee.

Absolutely! We offer gift options at checkout. You can also purchase gift cards.

Reach out to us at [email protected] or through our contact page. We'll get back to you within 24 hours.