Politique d'expédition

Shipping policy

Most orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $6.99 flat rate shipping to the USA. 

Free Shipping: We offer Free Shipping on orders that are above $100.

 

International Shipping

We offer international shipping to the following countries: Canada, United States, Mexico, United Kingdom & France.

International shipping rates: Shipping charges for your order will be calculated and displayed at checkout.  

Delivery time: You can expect a longer delivery time for international Shipping (8-20 days average).

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. GothRider® is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@gothrider.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. Make sure you contact us before confirming your order.